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Home > Blog > Covered California Deadline Extended to April 15, 2014
TUESDAY, APRIL 1, 2014

Covered California Deadline Extended to April 15, 2014

Covered California sent an email out to its Certified Agents on the evening of March 31, to explain that there is a new deadline for enrollment:

Record-setting numbers of people trying to sign up for Covered California™ health insurance plans overwhelmed the system on the final day of open enrollment, prompting the exchange to allow consumers who had trouble enrolling by the deadline to work with a Certified Insurance Agent to finish their application by 
April 15.  Because of the staggering demands on the system, Covered California announced the following policy this afternoon:

  • Consumers who were unable to create an online account or start their online application because of technical difficulties can contact a Covered California Certified Insurance Agent  to explain that they attempted to get through on March 31 and experienced difficulties. Those consumers will have until 11:59 p.m. April 15 to work with the Certified Insurance Agent to complete their application and choose a plan. 
  • Consumers who created an online account and completed the first page of the application by 11:59 p.m. March 31, 2014, will be able to complete their application for the open-enrollment period, either by themselves online or with the help of a Certified Insurance Agent. Consumers must complete the application and select a plan by 11:59 p.m. April 15, 2014. Those enrollees will receive coverage effective May 1, 2014.
  • Certified Insurance Agents who are having a difficult time helping consumers apply through Covered California's enrollment website should assist consumers using a paper application.  The Certified Insurance Agent can then enter the information into our enrollment website.  Completed applications (with plan selections) must be entered by April 15, 2014 (by 11:59 p.m.).

  • When entering the paper application, please make sure you select the “Open Enrollment” category when responding to the question, “What is the ‘life event’ causing you to re-apply.”  When responding to the"When did this 'life event' occur," you should input 3/31/2014. Consumers may receive a May 1, 2014 effective date with their selected plan.
If you were one of these people who were unable to sign up with Covered California, please give me a call and I can help you finish your application or download the paper application and either email it to me at alex@pfeiferins.com or fax it to me at 650-897-5998. Do this before April 15 and I will make sure Covered California received it by the deadline.

Posted 11:33 AM

Tags: covered california, covered california deadline extended, march 31, april 15, 3/31/14, 4/15/14, technical difficulty, computer problem, certified agent, paper application, website problem, high traffic, server, too many applicants
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